In BIG ten4 words: if we’ve got it wrong, we’ll put it right, free. If you’ve changed your mind, you can still send it back within the time the law allows. We just ask you to cover the return postage.
The longer version:
If something’s wrong with your shirt
A wonky print, a fault in the shirt, damaged in the post, or the wrong item? Tell us within 30 days of it arriving and we’ll send you a free replacement or a full refund, your choice. Just email us at [email protected] with your order number and photos of the problem, the packaging and the delivery label.
Parcel not arrived? Let us know and we’ll sort it.
If you’ve changed your mind
We’re a small, one-man shop, and every shirt is printed just for you after you order. That’s why we ask you to measure twice and buy once: the size guide on our homepage has every measurement you need.
If you still want to return it, here’s how it works:
- Email us at [email protected] within 14 days of your shirt arriving, and we’ll tell you where to send it.
- Post it back within 14 days of telling us. Please send it unworn and unwashed, with its original fold creases, so it’s in a condition we could sell again. If it comes back worn, we may reduce the refund.
- Return postage is paid by you.
- We’ll refund you within 14 days of getting it back (or of you showing us proof of posting), to the card or account you paid with: the full price if it comes back as we sent it, or a reduced amount if it’s been worn.
This doesn’t affect your legal rights. 10-4, good buddy.